You have posted on Instagram. You have run a Facebook Ad. You have even shared the link on your WhatsApp status. People are visiting your store, but nobody is buying.
This is the nightmare of every Nigerian entrepreneur. You look at your dashboard, and it reads: 0 Orders.
The truth is, selling online in Nigeria is different from selling in the US or UK. Our market has unique challenges—trust deficits, payment failures, and data anxiety. If your online store doesn't address these specific fears, you will struggle to convert visitors into customers.
In this guide, we break down the top 5 reasons your sales are stuck and exactly how to unclog your sales funnel using the right tools.
In Nigeria, "What I ordered vs. What I got" is a national trauma. Customers are terrified of entering their card details on a website that looks "shady."
The Problem: If your site looks like a generic template with no address, no policies, and broken English, you look like a risk.
The Fix: You need a professional digital footprint. An Ojahmi store comes with built-in "About Us" and "Policy" pages that you can customize in seconds. A clean, branded URL (like https://www.google.com/search?q=yoursite.com) instantly signals that you are a registered, serious business, not a "run-away" vendor.
Nothing kills a sale faster than a "Transaction Failed" notification.
The Problem: Many international platforms struggle with Nigerian bank cards (Verve, Mastercard, Visa). If a customer tries twice and fails, they won't try a third time.
The Fix: You need a local solution. This is why we are building OjahmiPay. It is designed specifically for the Nigerian banking ecosystem to ensure high success rates for transactions. When customers know their payment is secure and seamless, they buy more.
Data is expensive. If your store takes 15 seconds to load because of heavy animations, your customer has already clicked "Back."
The Problem: Most foreign site builders assume everyone has unlimited 5G Wi-Fi.
The Fix: Speed is sales. Ojahmi uses Progressive Web App (PWA) technology. This means your store loads instantly, even on 3G networks. It respects your customer's data plan, and in return, they stay long enough to buy.
"DM for price" is a sales killer, but so is "Hidden Delivery Fees."
The Problem: A customer sees a shirt for ₦5,000. They go to checkout, and suddenly delivery is ₦4,000. They feel cheated and leave.
The Fix: Be transparent. Use your Ojahmi dashboard to set clear shipping regions and rates. When customers see the total cost upfront, they are 40% more likely to complete the purchase.
Did you know 70% of people add items to a cart and then get distracted?
The Problem: If you don't remind them, they forget you.
The Fix: Don't let them go. Because Ojahmi captures customer data (with their permission), you can easily send a follow-up email or SMS: "Hey, you forgot this item in your cart!" This simple trick can recover 20% of your lost sales.
Conclusion Increasing sales isn't about luck; it's about removing friction. You need to make it safe, fast, and easy for a Nigerian to pay you.
Stop struggling with tools that don't understand our market. Switch to a platform built for high-converting Nigerian sales.